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GTC

General terms and conditions (GTC)

Arrival and DepartureArrival and departure days are freely selectable as far as nothing else is noted. We look forward to welcome you anytime from 3.00 pm on your arrival day. Your departure is possible until 11.00 am. Earlier check-in and later departure times may be booked on short notice according to availability.Rent DepositTo confirm your booking we would ask you to make a deposit of 30 % by bank transfer to guarantee your reservation. In case this deposit should not be received within the agreed period, the hotel shall have the room or suite at its disposal. But this not removes the signed reservation.

 

Cancellation Policy

Until 30 days before arrival

no fee

14 – 30 days before arrival

40%

of the total amount

7 – 14 days before arrival

60%

of the total amount

0 – 7 days before arrival

100%

of the total amount

 

Christmas/New Year/Carnival

During this periods special conditions shall apply. Rent deposit 50 % by bank transfer.

 

Cancellation Policy

Until 50 days before arrival

no fee

14 – 50 days before arrival

50%

of the total amount

0 – 14 days before arrival

100%

of the total amount

 

Rates
The agreed rate shall include the respective legal value added tax and all taxes and fees. Agreed rates shall be subject to adjustment by the hotel based on changing fees.

We recommend taking cancellation costs insurance.
The place of jurisdiction shall be Celerina.